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AU
Hi there! 

I'm Arjun Umashankar

A UX Designer at Servus Credit Union, crafting seamless digital experiences with strategy and creativity. A problem-solver, storyteller, and tech enthusiast driven by continuous learning.

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Whatsapp Real-time language translation

I developed a case study on integrating real-time translation in WhatsApp, enhancing user experience and engagement using insights from top translation apps.

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Servus - Credit Card Selection Tool

I designed and developed the front end of a digital credit card selection tool for Servus Credit Union. The tool offers tailored card recommendations, Circle Rewards Points, and a user-friendly interface.

Servus - Profit Share Calculator

I redesigned and developed the Profit Share calculator for Servus Credit Union, boosting its visibility and engagement across key pages.

Bird - Learning mode

I added the Learning Mode feature to Bird's micromobility app, which helps new riders and those out of practice, preventing accidents and boosting user confidence.

Uber - Loyalty discounts

I implemented the Loyalty Discounts feature for Uber to enhance the Business Traveler experience, refining my UX research and design skills to align with Uber's standards.

AirCore - Load control system

I redesigned the UI/UX for the AirCore Load Control module, improving navigation, data visualization, and user efficiency for back-office agents.

OS2200 - Server Management Control

I redesigned the UI for Unisys's OS 2200 Server Management Control (SMC) application and improved the user experience by addressing pain points, streamlining operations, and enhancing performance tracking.

What I do

Leading UX for commercial banking to create impactful experiences, while enhancing and maintaining UX for authenticated banking.

Current focus

Researching best UX practices and methodologies for designing Human-Centric AI experiences that fosters intuitive, seamless interactions.

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